Documents not loading in Nitro Sign

Incident Report for Nitro Sign

Resolved

The investigation is complete and service is fully available.

Posted Oct 27, 2020 - 14:45 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 27, 2020 - 14:24 UTC

Investigating

We are running an upgrade to our database that may temporarily result in documents not loading in Nitro Sign.

Posted Oct 27, 2020 - 14:11 UTC

This incident affected: Nitro Sign Document Processing.