Nitro Cloud Platform Status

All Systems Operational

Corporate Website Operational

Cloud Login Operational

Cloud Document Processing Operational

Cloud Notification Delivery Operational

Account Portal Operational

Document Upload Operational

Pro Usage Collection Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 17, 2018

No incidents reported today.

Aug 16, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

Document Processing Timeouts

Resolved - Document Processing in Cloud has been stable since 16.47 IST. Closing incident.
Aug 14, 16:19 UTC

Monitoring - We have identified the affected services and taken remedial action. As of 16.47pm processing should be back to normal. We are continuing to investigate to identify the root cause.
Aug 14, 16:10 UTC

Investigating - We are seeing issues with our document processing pipeline since approximately 16.30 IST. Some customers may experience issues uploading and processing documents in Nitro Cloud. We are currently investigating the issue.
Aug 14, 15:48 UTC

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.