Unable to "Share" or "Request Signature" on documents through Nitro Pro

Incident Report for Nitro Cloud Status

Resolved

This incident is now resolved.

Posted Mar 11, 2020 - 22:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 11, 2020 - 22:13 UTC

Identified

The root cause of the issue has been identified and the team is working on a fix

Posted Mar 11, 2020 - 22:02 UTC

Investigating

We are seeing issues with trying to 'Share' and 'Request Signature' on documents in Nitro Pro (v13) which we are currently working to rectify.

Posted Mar 11, 2020 - 21:42 UTC

This incident affected: Cloud Login.