Unable to "Share" or "Request Signature" on documents through Nitro Pro

Incident Report for Nitro Sign

Resolved

This incident is now resolved.

Posted Mar 11, 2020 - 15:15 PDT

A fix has been implemented and we are monitoring the results.

Posted Mar 11, 2020 - 15:13 PDT

The root cause of the issue has been identified and the team is working on a fix

Posted Mar 11, 2020 - 15:02 PDT

We are seeing issues with trying to 'Share' and 'Request Signature' on documents in Nitro Pro (v13) which we are currently working to rectify.

Posted Mar 11, 2020 - 14:42 PDT

This incident affected: Nitro Sign Login.