Issues with template creation in Nitro Cloud

Incident Report for Nitro Sign

Resolved

This incident has been resolved.

Posted Apr 02, 2020 - 14:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 02, 2020 - 12:32 UTC

Identified

The root cause of this issue has been identified, and is being fixed.

Posted Apr 02, 2020 - 12:31 UTC

Investigating

We are seeing issues with creating/saving templates on Nitro Cloud, which we are currently investigating.

Posted Apr 02, 2020 - 09:30 UTC

This incident affected: Nitro Sign Document Processing.