Issues with template creation in Nitro Cloud

Incident Report for Nitro Sign

Resolved

This incident has been resolved.
Posted Apr 02, 2020 - 07:07 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 02, 2020 - 05:32 PDT

Identified

The root cause of this issue has been identified, and is being fixed.
Posted Apr 02, 2020 - 05:31 PDT

Investigating

We are seeing issues with creating/saving templates on Nitro Cloud, which we are currently investigating.
Posted Apr 02, 2020 - 02:30 PDT
This incident affected: Nitro Sign Document Processing.