Issues with processing documents in Nitro Sign

Incident Report for Nitro Sign

Resolved

This incident has been resolved.
Posted Jun 08, 2020 - 03:12 PDT

Monitoring

A fix has been added and we are monitoring the results.
Posted Jun 08, 2020 - 02:30 PDT

Identified

The issue has been identified and a fix is being added
Posted Jun 08, 2020 - 02:28 PDT

Investigating

We are seeing issues with processing documents in Nitro Sign, which is affecting uploading documents, sending documents for signature and using Templates. We are currently investigating this issue.
Posted Jun 08, 2020 - 02:25 PDT
This incident affected: Nitro Sign Document Processing.